IT consulting and support
We solve day-to-day problems, handle monitoring, updates and cyber-hygiene, and help pick the right equipment — on-site and remotely.
What the service includes
Diagnostics and repair
Fixing hardware and software problems — operating systems, office software, peripherals.
Setup and configuration
Preparing new computers for work, installing software, managing user accounts.
Security updates
Operating system and antivirus updates, closing security vulnerabilities.
Data migration
Safe data transfer between devices, cloud storage configuration.
User training
Short, practical training sessions for employees — how to work faster and safer.
Preventive maintenance
Scheduled check-ups, cleaning, and component replacement before problems appear.
How we work
Request
Reach us by phone, e-mail or the form. Response < 2 hours during working hours.
Diagnosis
Remote or on-site check. We tell you clearly what is wrong and what it costs.
Solution
Repair on-site or in our workshop. Warranty on all work done.
Prevention
We advise how to keep the problem from coming back. No pushy selling.
What we work with
Who it is for
Small and medium businesses
5–150 employees — when an in-house IT department doesn’t pay off, but IT problems get in the way of work.
Creative agencies and studios
Specialised work with Mac, Adobe, video-rendering setups and colour calibration.
Offices with remote work
Hybrid workplace configuration, VPN, security policy.
Frequently asked questions
How fast do you respond to an urgent request?
Standard response during working hours is up to 4 hours. For emergencies (server down, whole office offline) it is 15–30 minutes.
Do you work across all of Latvia?
Yes, all of Latvia. When needed, we also come to the client on-site.
Do I have to sign a long-term contract?
No. The contract is open-ended — we only ask for two months’ notice before ending the cooperation. We also work per call-out (hourly) or on a monthly/annual fixed fee.
Is support available outside working hours?
Yes, by prior agreement. We know that depending on your industry or time zone, problems can arise outside standard hours, so extended support can be included in your individual contract.
Do you prepare company IT documentation?
Yes. We prepare the necessary IT documentation — hardware and licence registers, process descriptions, and cybersecurity policies for regulated industries. If needed, we also take on the role of cybersecurity manager in your company. We also develop IT policy covering user rules, backup strategy, access and password management, an incident response plan, data protection requirements (incl. GDPR), and rules for remote work and personal devices (BYOD).
Can you support branches outside Latvia?
Yes — regardless of where a branch is located: the Baltics, Europe or Africa. Remote assistance lets us solve problems effectively in all your offices, and we arrange on-site visits as needed.
Need IT support for your business?
The first consultation is free. Get clarity about your IT in a single 30-minute call.
See also
Network protection and security
We protect your company network against unauthorised access, outages and external threats — a stable, secure infrastructure for everyday wo…
Cloud services and migration
Moving your data and applications to the cloud, managing cloud infrastructure, and optimising costs.
Data backup and protection
Regular backups and a clear recovery plan for data loss, human error, cyberattacks or system failure — so your business keeps running even …